DRAFT: to be replaced by attorney-reviewed text
Refund Policy
Updated September 30, 2026
When entry fees, medal add-ons and Pro payments are refunded.
Cancelling your entry
Cancel from the race page until registration closes for a full refund of the entry fee and any medal add-on. After registration closes, entries can't be refunded.
If a race is cancelled
If a host or Outlet 52 cancels a race, every athlete is refunded in full automatically and notified.
Medals
Refunded registrations cancel any medal order. Physical medals are shipped only after an approved finish.
Pro membership
Cancel any time. Pro stays active until the end of the paid month. Partial months aren't refunded unless the law requires it.
Timing
Refunds go back to the original payment method and usually arrive within 5 to 10 business days.